Ongoing Maintenance & Support
Your custom systems are powerful assets, but they need care to stay that way. I offer flexible retainer plans to monitor, maintain, and update your solutions, giving you total peace of mind.
View Retainer PlansDon't Let Technical Debt Devalue Your Investment
You've launched a powerful automation or a custom data pipeline. But what happens in six months when a critical API updates its authentication method? Or a server dependency has a new security vulnerability? Without ongoing maintenance, even the best systems decay and become liabilities.
Proactive maintenance isn't a cost—it's insurance for your operational continuity. It ensures your Go, Rust, and Python systems remain secure, efficient, and continue to deliver value long after the initial build.
Flexible Retainers for System Reliability
Whether you need basic monitoring for a system I built or on-demand help for your existing infrastructure, there's a plan that fits. All retainers provide access to an expert who knows your setup.
Monitoring Retainer
Essential peace of mind. I'll keep a close eye on your systems, perform regular health checks, and ensure everything stays online and secure.
- 24/7 Uptime Monitoring
- Monthly System Health Audits
- Security Patch Application
- 1 Hour of Included Task Work
- Email & Chat Support
Growth Retainer
Proactive partnership. For those who rely on their systems for growth and want continuous improvement and priority support.
- All Monitoring Plan Features
- 4 Hours of Included Task Work
- Proactive System Optimizations
- Dependency & API Update Management
- Priority Phone & Chat Support
Ad-Hoc Support
Flexible, on-demand expertise. Perfect for one-off tasks, emergency fixes, or if you just need a few hours of help without a monthly commitment.
- No Monthly Commitment
- Pay Only for What You Use
- System Updates & Bug Fixes
- New Feature Implementation
- Consulting & Troubleshooting
A Deep Dive into Maintenance
This is more than a simple checklist. Here's a look at the technical expertise that goes into keeping your systems robust and reliable, directly addressing the principles of E-E-A-T.
Proactive API Health Checks
I don't wait for things to break. I proactively monitor API changelogs from services like Stripe or Google Ads. A deprecated endpoint can silently kill your workflow. I run integration tests in a staging environment to catch these issues before they impact your live operations.
Dependency & Security Audits
Your Go or Rust application relies on a tree of open-source libraries. I use tools like `cargo-audit` and `govulncheck` to continuously scan for known vulnerabilities in your dependencies and apply patches in a timely manner, protecting you from supply-chain attacks.
Data Pipeline & Dashboard Tuning
As data volume grows, BI dashboards can slow down and ETL jobs can fail. I periodically analyze query performance, check for inefficient data transformations, and optimize database indexes to ensure your insights remain fast and your data flows reliably.
Infrastructure Monitoring
Your application doesn't exist in a vacuum. I set up and monitor logging, error tracking (e.g., Sentry), and server health metrics (CPU, memory). This provides a complete picture and allows me to diagnose and fix infrastructure-level problems, not just application bugs.
How It Works
Getting started is simple. I follow a clear process to get up to speed on your systems and provide seamless support.
1. Choose a Plan & Onboard
Select the retainer or ad-hoc plan that works for you. We'll have a kickoff call to discuss your systems, priorities, and grant any necessary access securely.
2. Initial System Audit
I perform a comprehensive audit of the system(s) under management to document how they work, identify immediate risks, and establish a monitoring baseline.
3. Ongoing Support & Reporting
I get to work. You'll receive regular health reports (for retainers) and have a direct line for any support requests, with all work tracked transparently.
Don't Just Take My Word For It
Since my focus is on building new things, I value the perspective of technical peers who can speak to the quality and thoughtfulness of my work.
"Christian's approach to API design is meticulous. He doesn't just build features; he builds them to be secure, scalable, and maintainable from day one. I've seen his code—he's the real deal."
Frequently Asked Questions
Can you maintain a system that you didn't build?
Absolutely. While I have the most context on systems I've built myself, I am very experienced in analyzing and understanding existing codebases and infrastructure. The initial system audit is designed specifically for this purpose, allowing me to get up to speed quickly and support your solution effectively.
What happens if I need more hours than my retainer includes?
No problem. If a task requires more time than the hours included in your monthly retainer, I will provide you with a clear estimate for the additional work. Any extra hours are billed at the Ad-Hoc Support rate, and I will always get your approval before proceeding.
Do unused retainer hours roll over to the next month?
Retainer hours do not roll over. The retainer model is designed to reserve my availability and provide proactive monitoring for your systems each month, rather than being a simple bank of hours. This ensures I can dedicate consistent time and resources to keeping your systems healthy.
What is your typical response time for support requests?
Response times depend on the plan. For Growth Retainer clients, I aim to acknowledge requests within 4 business hours. For Monitoring Retainer clients, it's within 8 business hours. Ad-hoc support requests are handled as quickly as possible, subject to availability. Critical, system-down issues are always prioritized regardless of the plan.
Protect Your Investment
Stop worrying about system failures. Let's put a professional maintenance plan in place to keep your automations and dashboards running flawlessly. Schedule a free call to discuss your needs.
Get a Custom Retainer Quote